How do I join the queue using the QR code?
- Open your phone’s camera and point it at the QR code at the Administrative Building entrance or in the Treasurer's Office lobby. You may need to get closer or zoom in in order for the QR code to be scanned. Do NOT use an app to scan the QR code- It may take you to an unrelated website. We will never ask you to enter your credit card information online to reserve your place in line.
- A yellow link will appear; click it to open the queue login page.
- Select the correct line for your transaction (see FAQ).
- Enter your first and last name and phone number.
If processing on behalf of a business, enter the individual’s name who will be processing the transaction and the business name in the appropriate field. - Select your transaction type from the dropdown list. Descriptions are provided to help you choose correctly. If unsure, select “Other” in the Tax and Title Assistance line.
- Once all fields are complete, click Join.
- You will receive a text confirming your place in line and your estimated wait time. You will receive another text when it’s your turn, telling you which desk to go to.
Note: Do not use third-party apps to scan the QR code; only the native camera app will direct you to the correct page.
If you don’t have a cell phone, keep an eye on the lobby monitors. Your name will move to the top of the queue when it’s your turn, along with the desk number you are being called to.
***Please Note: When there is a high volume of customers already waiting in line, we will not be able to accept additional remote customers. You will need to go to Window 1 to be signed in by staff. ***