Citizens 911 Dispatch Class
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Citizens Academy

Our Citizens 911 Dispatch Class is a fun, interactive opportunity to learn more about 911 operations and the role our team plays in this community's public safety and emergency response. 

  
WHAT YOU WILL LEARN IN THE 4-HOUR CLASS:
 
  • Discover why we ask the questions we do, and how that information is used to determine what type of response is needed in each emergency situation. 
  • Discuss when it is appropriate to call 911...and when it's not! 
  • Sit in and observe with dispatchers, listen to actual calls, and witness how emergency response begins.
  • Learn how to be the best reporting caller you can be!   

  

 
HOW TO REGISTER:

 

  • If you are interested in registering for our Citizens 911 Dispatch Class, or if you have any questions, email us at 911Academy@pennco.org 
  • Feedback from some of our attendees:  
         "Very informative and valuable to the public!"  
         "Learned a lot about what dispatch does. I see them and the job differently now!"
 
Click here to read what the Rapid City Journal says about the Citizens 911 Dispatch Class!
 
Citizens Academy Sit-In