How do I get into the queue using the weblink?
You can log into the queue from our website from 7:30am to 4:00pm. Outside of these hours you will need to be logged into the queue by our staff when you arrive. ***Please Note: When there is a high volume of customers already waiting in line, we will not be able to accept additional remote customers. You may still come down to our office and be added to the queue by our staff. ***
- Click on the weblink: Pennington County Queue
- Select the line for your transaction type (see FAQ)
- Enter your first and last name and phone number.
If processing on behalf of a business, enter the individual’s name who will be processing the transaction and the business name in the appropriate field. - Select your transaction type from the dropdown list. Descriptions are provided to help you choose correctly. If unsure, select “Other” in the Tax and Title Assistance line.
- Once all fields are complete, click Join.
- You will receive a text confirming your place in line. A second text will be sent with an estimated wait time as it gets close to your turn. You will receive another text when it’s your turn, telling you which desk to go to.
If you don’t have a cell phone, keep an eye on the lobby monitors. Your name will move to the top of the queue when it’s your turn, along with the desk number you are being called to.
