Why are you doing this study?

Pennington County is committed to providing the best possible service to its citizens while also supporting a productive and sustainable work environment for its employees.

This study was launched to take a closer look at how the current hours and days of operation at the Administration Building are working—for everyone. We’re examining whether the current schedule is accessible for the public, efficient for County operations, and supportive of employee work-life balance.

By gathering data, comparing practices with similar counties, and listening to input from both citizens and staff, we aim to make informed, balanced decisions. Any changes will be based on what best supports public service, operational effectiveness, and employee wellness.

Ultimately, this is about being responsive, data-driven, and thoughtful in how we serve our community—now and into the future.