How are decisions being made?

Decisions about potential changes to the hours and days of operation are being made through a careful, multi-phase study process that includes planning, data collection, stakeholder engagement, and analysis.

Throughout the study, we are:

• Gathering input from both citizens and County employees through focus groups, surveys, and public meetings.

• Reviewing usage data from the Administration Building, including patterns in foot traffic and service requests.

• Comparing our schedule to other counties of similar size to identify trends and best practices.

• Analyzing how potential changes might impact staffing, costs, services, and community access.

Once this information is collected and reviewed, a set of recommendations will be developed and presented to the Pennington County Board of Commissioners. The Commissioners will consider the findings and public input before making any final decisions.

No changes will be implemented without formal approval from the Board of Commissioners, ensuring the process remains transparent, accountable, and aligned with the County’s mission to serve the public effectively.